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Performance-Based Management for Maintenance

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May 2025
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Virginia DOT

Maintenance Best Practices

The Maintenance Best Practices Manual is to provide maintenance employees with the necessary guidance on how to conduct various activities, the resources to use, and the specific performance targets to achieve.

Resource Type: Guides; Reports

Tags: Ancillary structures; Bridges & Tunnels; Drainage; Emergency response; Environmental mitigation; Markings; Pavement; Roadway assets (General); Routine maintenance; Signs; Snow & ice; Traffic management (ITS and TSMO); Traffic Signals; Vegetation; Maintenance quality assurance; Monitoring & adjustment; Performance based planning & programming; Performance reporting & communication; Resource allocation; Communication; Organization & people; Agencywide leadership; Field supervisors; Maintenance managers; Other

Apr 2025
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Wisconsin DOT

Highway Maintenance Manual

This document outlines the roles and responsibilities of the agency workforce and offers suggested maintenance treatments based on project-specific information, including roadway conditions and traffic levels (Chapter 4).

Resource Type: Manuals and Procedures

Tags: Ancillary structures; Drainage; Emergency response; Environmental mitigation; Pavement; Rest Areas; Roadway assets (General); Routine maintenance; Snow & ice; Traffic management (ITS and TSMO); Vegetation; Maintenance quality assurance; Monitoring & adjustment; Performance based planning & programming; Risk management; Work planning; Communication; Data & information systems; Organization & people; Tools & technology; Agencywide leadership; Field supervisors; Maintenance managers

Jan 2025
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Indiana DOT

Maintenance Operations External Page

INDOT is responsible for construction and maintenance of federal interstates, U.S. highways, and state roads in Indiana, including adjacent overpasses and ramps on these roadways. INDOT also is responsible for traffic control devices along these roadways, including signs and traffic signals. INDOT has six district offices across the state that handle day-to-day operations such as construction and detours, traffic signal operations, permits, and maintenance operations – such as filling potholes and plowing snow – along with various other responsibilities. The department works closely with other state, federal and local agencies to meet changing and growing travel needs. INDOT is committed to its mission to plan, build and maintain a superior transportation system enhance safety, mobility and economic growth.

Resource Type: Manuals and Procedures

Tags: Ancillary structures; Markings; Pavement; Roadway assets (General); Routine maintenance; Snow & ice; Vegetation; Monitoring & adjustment; Performance reporting & communication; Resource allocation; Work planning; Communication; Data & information systems; Organization & people; Tools & technology; Field supervisors; Maintenance managers

Dec 2024
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Indiana DOT

Work Performance Standards

INDOT’s maintenance forces perform numerous work activities throughout the state, from pothole patching to signal repairs, by over 100 management units and over 1,000 employees. Consistent work methods and accurate reporting are essential to getting the job done, at the highest quality and lowest cost possible. The purpose of these work performance standards is to ensure that our maintenance work is done correctly and reported properly. Many of our activities have unit cost goals and quality assurance reviews. By following the work method, the resulting job should meet or exceed the cost and quality goals.

Resource Type: Manuals and Procedures; Standards and Specifications

Tags: Ancillary structures; Bridges & Tunnels; Drainage; Environmental mitigation; Markings; Pavement; Roadway assets (General); Routine maintenance; Signs; Snow & ice; Traffic management (ITS and TSMO); Traffic Signals; Vegetation; Monitoring & adjustment; Performance based planning & programming; Performance reporting & communication; Resource allocation; Work planning; Communication; Data & information systems; Organization & people; Tools & technology; Field supervisors

Jan 2024
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Florida DOT

Bridge Maintenance Course Series Reference Manual

This reference manual offers details on the agency's bridge maintenance management, encompassing inspection procedures, management systems, planning strategies, contracting processes, quality control measures, and work quality assurance.

Resource Type: Manuals and Procedures; Presentations; Reports

Tags: Bridges & Tunnels; Routine maintenance; Maintenance quality assurance; Monitoring & adjustment; Performance based planning & programming; Performance reporting & communication; Resource allocation; Work planning; Communication; Data & information systems; Organization & people; Tools & technology; Field supervisors; Maintenance managers

Jan 2024
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North Carolina DOT

Maintenance Operations Performance Analysis Report

The state MOPAR integrates the maintenance, rehabilitation and operation of the state highway system into a single management plan that implements state and federal asset management requirements, including primary assets such as those from Session Law 2017- 57 Highway Maintenance Improvement Program (HMIP), Session Law 2019-251 Transportation Emergency Reserve use on events declared as emergencies under the Stafford Act (42 U.S.C. §§ 5121 – 5207), as well as a growing range of supplementary statewide transportation assets and priorities such as Governor Cooper’s Executive Order 80 (EO80) on clean transportation. The MOPAR reflects the core principles of asset management, using objective analysis to focus investments on measured condition and performance goals. The Chief Engineer’s Office continues to refine and expand the asset management framework, introducing new performance objectives to maintain and expand the network prioritizing key fundamentals – maintaining a customer focused approach, making data-driven decisions, adopting a performance and risk based approach and builds off practices mandated by the US Department of Transportation (USDOT) and Federal Highway Administration (FHWA) requirements, with additional guidance provided by the American Association of State Highway and Transportation Officials (AASHTO) and other industry best practices.

Resource Type: Reports

Tags: Bridges & Tunnels; Pavement; Roadway assets (General); Maintenance quality assurance; Performance reporting & communication; Work planning; Communication; Organization & people; Agencywide leadership; Field supervisors; Maintenance managers; Other

Nov 2023
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Minnesota DOT

Maintenance Manual

The MnDOT Maintenance Manual provides guidance on many aspects of highway maintenance. The intention of this manual is to provide information on the practices and guidelines established and practiced by MnDOT for maintenance operations. The manual does not contain all MnDOT policies, safety directives, and technical guidance in specific chapters for maintenance operations but does provide links to the primary guidance in specific chapters.

Resource Type: Manuals and Procedures

Tags: Ancillary structures; Drainage; Emergency response; Environmental mitigation; Markings; Pavement; Rail, barrier, and attenuators; Rest Areas; Roadway assets (General); Routine maintenance; Signs; Snow & ice; Traffic management (ITS and TSMO); Traffic Signals; Vegetation; Maintenance quality assurance; Monitoring & adjustment; Performance based planning & programming; Performance reporting & communication; Work planning; Communication; Data & information systems; Organization & people; Tools & technology; Agencywide leadership; Field supervisors; Maintenance managers

Aug 2023
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FHWA

Peer Exchange Report on Corrosion Prevention and Mitigation for Highway Bridges

FHWA conducted two regional peer exchanges: (1) for the Midwest States which have environments with arid conditions or that experience frequent freeze/thaw cycles and use de-icing chemicals on their highway bridges, and (2) for the Northeast, Southeast, and West States which have environments that experience freeze/thaw cycles or have highway bridges exposed to a saltwater environment. These peer exchanges focused on State practices and materials used that mitigate bridge corrosion. The results of the peer exchanges can be categorized as (1) actions States are undertaking to slow down, reduce, and prevent corrosion from occurring to their existing bridges and (2) policy changes States are making to their design standards, details, and material specifications to eliminate root causes of corrosion.

Resource Type: Reports; Research Papers

Tags: Bridges & Tunnels; Performance based planning & programming; Resource allocation; Data & information systems; Tools & technology; Maintenance managers

May 2023
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Washington State DOT

Maintenance Manual

The purpose of this manual is to offer maintenance personnel suggestions on conducting a range of activities within the maintenance programs. It emphasizes various types of equipment, materials, techniques, and essential information required for performing fundamental maintenance tasks, such as patching potholes or removing snow from roadways.

Resource Type: Manuals and Procedures

Tags: Ancillary structures; Bridges & Tunnels; Drainage; Emergency response; Environmental mitigation; Pavement; Roadway assets (General); Routine maintenance; Signs; Snow & ice; Traffic management (ITS and TSMO); Traffic Signals; Walls; Maintenance quality assurance; Monitoring & adjustment; Performance based planning & programming; Performance reporting & communication; Resource allocation; Strategic direction; Work planning; Communication; Data & information systems; Organization & people; Tools & technology; Agencywide leadership; Field supervisors; Maintenance managers

Apr 2023
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Oregon DOT

Traffic System Operations and ITS Maintenance and Operations External Page

Reports that describe the states of conditions for traffic and TSMO Assets.

Resource Type: Manuals and Procedures; Reports

Tags: Traffic management (ITS and TSMO); Traffic Signals; Maintenance quality assurance; Monitoring & adjustment; Performance based planning & programming; Performance reporting & communication; Resource allocation; Work planning; Communication; Data & information systems; Tools & technology; Field supervisors; Maintenance managers; Other